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‎03-07-2019 01:51 PM - edited ‎03-07-2019 02:03 PM

HP Recommended
Product: Zbook Studio G5
Operating System: Microsoft Windows 10 (64-bit)

This has happened on numerous occasions now where my audio stops working. If I click the speaker with a red x in the bottom, it immediately pops up a "Detecting problems" dialogue. This doesn't resolve it. I'm on the latest audio drivers from the website. Removing the device from device manager and scanning again doesn't fix it, but a reboot does. When this happens, in device manager the Intel Smart Sound Technology (SST) OED has an exclamation by it with the message:

 

This device cannot start. (Code 10)

FW did not sent FW Ready notification.

 

Forgot to mention: a reboot fixes the problem.

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