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HP Recommended
HP T520 Flexible Series TC
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Hello,

 

I am having an issue with not being able to update agents through HPDM.

 

Device: HP T520

OS: HP ThinPro 5

Agent Version: 4.6.3670.22274

 

2019-03-08 15:39:57 [Error Details]: Copy files using repository Master Repository.

Failed to download replace to /tmp from /Repository/Agents/HPThinPro5.

Failed to download hpdmagent.hpk to /tmp from /Repository/Agents/HPThinPro5.

Failed to execute Copyfile task.

ErrorCode: 1068032, Error Info: ./port_layer/ftpclient/ShareFolderClient.cpp@867: Failed to mount,username:OBSECURED, password:******, remote path://10.33.0.4/HPDM, locale path:/tmp/HPDMSamba/HPDM

./port_layer/ftpclient/ShareFolderClient.cpp@866: Mount faliled.

 

This error only happens on this series of thin client.

 

We have HP T530's that are on HP ThinPro 6, and HP ThinkPro 7 that are able to update their agents just fine through HPDM.

 

The master repository uses both shared folder, and ftp. Both protocols test out fine, and as I stated in the line above other machines do not have this error.

 

Any help would be appriciated.

 

Thank you.

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