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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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It still doesn't work. I've created the a7 envelope size 5.25 x 7.25. I select it during printing, but when I click print it stop and says it can't print due to wrong size selected. Everything is selected right in my computer, but on the actual printer screen it states 5x7. Which is obviously too small. There is no 5.25x7.25 to select ON MY PRINTER screen. PLEASE HELP. The only reason I purchased this printer was to print on A7 envelopes.

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