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HP Recommended
Envy 23 Recline
Microsoft Windows 10 (64-bit)

Did a complete wipe of my hard drive using DBAN.   Reinstalled Windows 10.   No audio.  When I try to load the driver I get the "The hardware detected is not supported by this IDT Software package" .    I have tried SP71717, SP71886 and SP63555.  I know one or two of these are for laptops.  Either way, nothing worked.

 

Please give me a link to a drive that will work for me.   

 

Thanks

Eric

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