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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
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HP Recommended
Laserjet pro M102W
Microsoft Windows 10 (64-bit)

I have a HP LaserJet Pro M102w that will not connect to WIFI. I changed my Provider and Also the router modem.

I tried with webserver but Printer asks me a user & password. I input every possibile password but I don't remember that anymore. I try to use HP Easy Setup to get the printer connected to WIFI but I cannot reset the printer or change SSID of the connected wifi.    I would like to start with a clean slate.  How do I factory reset this when I cannot reach system settings?

 

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