• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-12-2019 07:06 AM - edited ‎04-12-2019 07:07 AM

HP Recommended
Product: HP Device manager
Operating System: Microsoft Windows Server 2008

Hey, 

 

I am using HP Device Manager 4.7 with SP 10. Now that I am trying to edit some templates that i made when i try to save the templates i get an error with the message "failed to merge payload in template". After that message the template goes grayed out and i cant edit the template anymore, this also means that I have to remake the template with commands etc.

I do have full admin rights this also doesnt work with root.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.