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‎04-17-2019 09:55 PM

HP Recommended
Product: OfficeJet Pro 7740
Operating System: Microsoft Windows 10 (64-bit)

My OfficeJet Pro 7740 just updated to a new firmware and is now rejecting my ink cartridges. Is there a place I can download the previous firmware installer to revert back? Before you ask, I am not using genuine ink, they are aftermarket. It seems counter intuitive to spend $170 on a printer to spend $120 just for the ink for it. It would make more fiscal sense for me to go buy a new printer and not let it do automatic updates. I know this was new in the recent update and was done for "security", so a version of the firmware where I can choose the amount of safety I want in my printer security would be nice.

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