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shellyc05 Student
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hp envy x360 convertible 15-cp0xxx overheating and fan continuously running

HP ENVY X360 CONVERTIBLE 15-CP0XXX
Microsoft Windows 10 (32-bit)

My laptop is only days old and has an issue with the fan. It keeps running continously and the back of the laptop is ridiculously hot. The sound also stopped working and required a restart to get working again. Can anyone help figure out how to solve this issue?

 

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