• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Color LaserJet Pro MFP M281fdw
macOS 10.14 Mojave

When duplex printing, the "front" side of every printed page (the odd numbered pages) prints fine, but the "back" side (all even numbered pages) prints with the top/bottom margin shifted downward.   The shift varies from a half inch to several inches, but always seems to end up with about a 1/4 inch bottom margin.  This happens whether printing from Adobe Acrobat, Word, or Pages whenever the "Long Edge Binding" (or equivalent) is selected. When I select "Short Edge Binding," I don't get the shifted margins, but (of course) the back side is upside down.  Interestingly, Pages gives me a second (identically titled) printer option that doesn't have the usual Layout options, but instead treats the document as a photo or something -- and when I print both sides using this interface, it doesn't shift the margins!  So, I can use this option for Pages, but that doesn't help me with MSWord or with PDF documents.

 

I know I can duplex manually, and that isn't a huge problem when only printing one copy of a short document, but it becomes a problem when the original document contains many pages, or if I'm printing many copies.  My old Brother MFP cost 1/3 the price of this unit, and didn't have this issue.  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.