• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Ready to level up? Join the Expert Program—

‎04-24-2019 05:01 AM - last edited on ‎04-24-2019 08:34 AM by Retired

HP Recommended
Product: EModel #: 600-1160uk Pavillion
Operating System: Microsoft Windows 10 (64-bit)

CD drive spontaniously starts reading data disk which is not in the CD drive especially at computer start up .

diagnostic test random seek test of device ask forData disk to be inserted ,takes CD in tries to read and then reject saying no media.

all other disk tests state the same after rejecting the disk they continue the test with no disk being present and say  test OKModel #: 600-1160uk
Product #: WE218AA-ABU
Serial #: [edited]
Software Build #: A1WEv6PrA2
Service ID #: 080-110
PCBRAND: Pavilion.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.