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‎04-30-2019 01:37 PM

HP Recommended
Product: Officejet 5255
Operating System: Microsoft Windows 10 (64-bit)

I'm in the process of installing a new Officejet 5255, I'm using the wireless wizard to connect to my network. The printer shows that it is connected, however, my computer cannot find it. I've recycled the router, computer, and printer with the same result. I ran a wireless network test and I get the message "Other networks detected matching your network name (SSID) Yes. I would appreciate any help I could get in resolving the issue, I really don't know what next steps I should take.

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