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‎05-20-2019 06:11 PM - edited ‎05-20-2019 06:13 PM

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Product: HP DeskJet Ink Advantage 2135
Operating System: Microsoft Windows 7 (64-bit)

Previously, I have been scanning paper with a customized size. There are hundreds of them. Sometimes, I also print paper with A4 size. everything went well according to my setting.

 

Only this morning, I tried to print an A4 size document. However, the printed page was the previous customized size that I did for scanning. 

 

I have set A4 in the printer properties.

I have run the Scan Doctor.

I have uninstalled and reinstalled both printer and scanner drive. 

 

The printer still print this custamized size on my A4 paper. There is no changes on the computer. I think this is related with my scanning activities. Because for these las two weeks, I have scanned almost 300 pages. 

 

Is there any way to reset these?

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