• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC

‎05-23-2019 02:44 PM

HP Recommended
Product: Z5200 Postscript
Operating System: Microsoft Windows 7 (64-bit)

Sometimes my Z5200 plotter gives me the error message "1.1:10 Restart the printer. If the problem persists, call HP support."

 

Frequently, I have to restart it multiple times to get it out of this error. Most recently, I've restarted it about 15 times now and it still gives me this message after trying to reboot.

 

Any suggestions?  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.