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HP Recommended
Designjet T830
Microsoft Windows 10 (64-bit)

Hi,

 

My Designjet T830 was working well for over a year. 

Then all of the sudden a paper mismatch is coming up everytime i print and the printer wont allow me to print A1.

The printer is paper mismatch error states I need a 841mm roll which I have a 596mm roll installed.

This error has never been an issue before.

 

I have tried reintalled dirvers, changing settings on printer to auto rotate/A1 roll, reinstalled firmware, restarted both computer and printer. and unplugging printer for 60secs.

Still no luck getting the error to go away.

 

Any help would be greatly appreciated,

 

Thanks,

 

Phil.

 

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