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06-01-2019 06:05 PM
HP Recommended
Product: Designjet T830
Operating System: Microsoft Windows 10 (64-bit)
Hi,
My Designjet T830 was working well for over a year.
Then all of the sudden a paper mismatch is coming up everytime i print and the printer wont allow me to print A1.
The printer is paper mismatch error states I need a 841mm roll which I have a 596mm roll installed.
This error has never been an issue before.
I have tried reintalled dirvers, changing settings on printer to auto rotate/A1 roll, reinstalled firmware, restarted both computer and printer. and unplugging printer for 60secs.
Still no luck getting the error to go away.
Any help would be greatly appreciated,
Thanks,
Phil.
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