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06-04-2019 03:59 AM
HP Recommended
Product: hp envy curved 34-b000nd all-in-one
Operating System: Microsoft Windows 10 (64-bit)
Hello
Who has the computer hp envy curved 34-b000nd all-in-one and has troubles to sign on with windows hello face recognition?
I am the owner of the hp envy curved 34-b000nd all-in-one.
I always update the computer with the latest windows and hp updates.
But since a week or three i can not sign in with te windows hello face recognition.
The pincode works fine as the password but not with the camera.
If i go to systems settings and then improve face recognition the camera wont work.
If i use skype the camera just works fine.
Does anyone of you experience perhaps the same problem please email me then or reply on this message.
best regards
Ed
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.