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HP Recommended
hp envy curved 34-b000nd all-in-one
Microsoft Windows 10 (64-bit)

Hello

Who has the computer hp envy curved 34-b000nd all-in-one and has troubles to sign on with windows hello face recognition?

I am the owner of the hp envy curved 34-b000nd all-in-one.

I always update the computer with the latest windows and hp updates.

But since a week or three i can not sign in with te windows hello face recognition.

The pincode works fine as the password but not with the camera.

If i go to systems settings and then improve face recognition the camera wont work.

If i use skype the camera just works fine.

Does anyone of you experience perhaps the same problem please email me then or reply on this message.

 

best regards

Ed

 
 
 
 
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