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‎06-09-2019 11:08 AM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Unbeknownst to me, my 8710 automatically updated with new firmware recently.  Now, my printer won't recognize remanufactured ink cartridges.  I thought HP learned their lesson from the class action lawsuit a few years ago?  From what I have read online, they forced this change through but without any way to reverse it.   Has anyone had any luck with 3rd party/reman cartridges with "Updated chips" since the new firmware was pushed through?

 

Oh, the irony....since my printer is way out of warranty status, HP won't support my product if anything happens without charging and arm and a leg, yet they continue to send out changes that restrict how I can use my printer.

 

To think that I was seriously considering an Epson Ecotank printer before purchasing this HP, but stuck with the Officejet based on past experience and loyalty.   I am seriously regretting my decision now.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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