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‎06-11-2019 06:13 AM - last edited on ‎06-11-2019 02:32 PM by Retired

HP Recommended
Product: HP 250 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I ran the HP PC Hardware Diagnostics UEFI test for the hard drive of my laptop (Specifications given at the end). The result was as follows (Screenshot is attached at the end).
SMART Check : Passed

Short DST: Failed

Failure ID : RLHJ6C-9799LV-XD7X6J-60VW03

The Hard Disk Sentimental Software reports many bad sectors and health of hard disk as critical.

What should I do? any help will be appreciated. Thanks

 

Product Description: HP 250 G4 Notebook PC

Product Number: K9K58EA

Serial Number:[edited]

2019y.jpg

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