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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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06-14-2019 12:10 AM
HP Recommended
Product: HP ENVY x360 - 15m-bp012dx
Operating System: Microsoft Windows 10 (64-bit)
I turned my laptop on when I got home from work. Once I did this, I tried to use my touchpad so that I could insert my password and nothing happened. I had to touch the screen in order to use the laptop. In order to do anything on it now, I have to touch the screen to click websites and things like that. My keyboard is working fine, it is just my touchpad that has stopped working.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.