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Audio system failure

Envy dv6 notebook pc
Microsoft Windows 10 (64-bit)

Audio failure with my Envy dv6 notebook.  Have worked through many diagnostics from both HP and Microsoft to no avail.  Most diagnostics (and fixes) show no problems.  Have received Failure ID: m08g5g-6j79m3-qfpjw1-20ex03

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