cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

Level 4
56 42 1 30
Flag Post
HP Recommended
Spectre x360 Convertible 2019
Microsoft Windows 10 (64-bit)

I am using Skype for Business for calls at work. After upgrading from Spectre x360 2017 (aexxx) to 2019 ('gem cut' apxxx) model, people started complaining about a 'background noise' on my end. Also, Skype for Business app often pops up a warning message: "You seem to be too close to the microphone" (or something along these lines) - but I am not.

 

I looks like the built-in microphone array in 2019 gem cut is very sensitive, and it is picking a lot of background noise. I never experienced this kind of problems on my previous Spectre x360 - though, it had some Bang&Olufsen software installed that offered 'noise cancellation' settings for the microphone array (my new Spectre x360 is generally bloatware-free).

 

Any one noticed similar behaviour on their Spectre x360 2019 ?

 

DISCLAIMER: Laptop's BIOS and device drivers are all up to date. Windows Troubleshooter doesn't find any issues with laptop's Audio.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation