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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Who Me Too'd this topic
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06-15-2019 08:21 AM
Wiped away the HP OEM Windows 10 operating system due to bloatware and reinstalled my own Windows 10 Home 64-bit. However, all function keys work except F2 & F3 which are supposed to control screen brightness. Pressing them will show the slider go up and down, but no change in the corresponding screen brightness, nothing visible happens to the screen. This is just very bad from HP.
I've tried everything, absolutely everything, so please don't regurgitate the same recommendation or links - I've removed Devices, Updated Devices, Disabled Devices, Installed NVidia MX130 drivers, and a dozen other things, but it just seems that windows 10 will not do anything with the screen brightness. I've even tried changing brightness in power settings, Nvidia toolbar icon and various other places, where they are "supposed to work", regardless of the hotkey, however they have no effect on screen brightness. This laptop screen brightness can NOT be changed by any means. There is something seriously wrong with HP and Windows 10 combination.
Now the funny bit, I booted off Ubuntu and Mint, they worked perfectly, screen brightness adjusted via F2 & F3 and via setup screens. So this is an embarrassing situation where Linux Kernels handle a HP "Windows 10" notebook better than the Windows 10 operating system handles this laptop.
I've tried to download the HP OEM drivers that came installed with the Notebook, but none exists, there are absolutely no software installed for this laptop on the HP support website. Why not?
This is driving me crazy and I'm about to throw this new notebook out the window or just put up a youtube video showing people how crap this system is. Please note the same problem has been raised on this site for around 5 years now, with various HP notebooks - mine is a 2019 model!
HP community, please tell me where to download drivers for this thing.
Solved! Go to Solution.