cancel
Showing results for 
Search instead for 
Did you mean: 
BeFresh
New member
1 0 0 0
158
Flag Post
HP Recommended

Zbook 1 year old: This product is no longer supported by HP

HP ZBook Studio G5 Mobile Workstation
Microsoft Windows 10 (64-bit)

For some reason I am unable to reach technical support for my 1 year old HP ZBook Studio G5 Mobile Workstation laptop to get  a failing display fixed. I have registered the device successfully using the serial number on the back, and it states that I still have 25 months of on-site warranty. Somehow I cannot get support, neither through support assistant nor the HP website. Support assistant gives an error: "There are no contact options available for this device..." and HP support site gives this error: "This product is no longer supported by HP...". Which is strainge because this product is still being sold on their site.

What's going on here, why can't I get technical support?

 

Please advice.

best,

Paul

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation