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‎06-23-2019 09:03 AM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

HP Omen, about 5 months old with ~10 hours use.  Was converting an mpg2  in Power Director when it stopped and I got a blue screen.  I didn't make note of the error, but it said it would restart after collecting data.  It didn't.  Now all I get is the red LED on the power button flashing.  Steady flash, about one second at 5 second intervals.  Battery is fully charged and power supply plugged in.  No other indications on the laptop.  I tried the reset holding down the pwr button.  I tried the reset holding down the windows and B buttons.  I tried the bios on a flashdrive.  None had any effect.  This machine has only been on the internet as much as required at initialization when new in an effort to keep it clean.  It's used strictly for photo and video editing.

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