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kgambill
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HP Recommended
HP Envy 570
Microsoft Windows 10 (64-bit)

I'm unable to get my desktop to boot up properly about 90% of the time. It just sits on the black screen with the HP logo and the spinning dots forever.

 

During bootup, I see the following error

WP_20190115_14_18_23_Pro.jpg

 

The strange thing is I only have two drives on my machine - one SSD and one HDD. My SSD has Windows and all of my applications, while my HDD has data files for an x64 program I'm currently developing. These should be drives 0 and 1 ( or 1 and 2 not sure if the error codes are 0 based ). So I have no idea what Hard Disk 4 is referring to.

 

I've run every diagnostic test available from the boot menu and everything passes without issue. However once I exit the boot menu it stays hung on the HP loading screen as described above. Every once in a while it will boot up properly, and I have zero issues ( no data loss, no hangs, no disk detection issues ) returning from sleep mode, but whenever I have to restart or cold boot I get right back into this loop of being unable to boot without trying 100 times.

 

Any help here would be greatly appreciated. Since there is no Hard Drive 4 I have no idea where to look. I thought maybe it was a motherboard issue or something but it seems strange that there are no other issues whatsoever with the machine, and I would expect to have many more issues if my motherboard were failing.

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