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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎07-21-2019 12:46 PM

HP Recommended
Product: HP Envy Photo 6234
Operating System: Microsoft Windows 10 (64-bit)

My printer has a cartridge error message. I have re-seated the cartridge but this does not fix the problem.

None of the suggest support pages make any difference.

The printer is in Warranty but most likely

 

I cannot replace the cartridge as I have no spare Instant Ink.

I cannot request a new instant ink cartridge as HP Smart Apps says there is a error in the cartridge.

 

Catch 22 - so can you ship me new cartridges please.

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