07-21-2019 08:40 PM
Paper Jam on HP 3830. Printer pulled all (10) papers in the back input tray and now it's jammed. I can't pull it out, bc it appears to be locked and wont gently pull out. Ink cartilage is stuck to the right and will not move either. its locked in place. I have tired un-plugging and re-plugging the cord. that did not work. help.