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‎07-22-2019 08:22 AM

HP Recommended
Product: HP DesignJet 500 42
Operating System: Microsoft Windows 10 (64-bit)

About 2 weeks ago our printer stopped working, it was showing the error I/O card not present. We've tried powering off and on, changing the slot, we have replaced the 615n with another one and also changed it for a 620n, all cards give the same error.

Any one have any ideas?

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