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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-25-2019 09:21 AM - last edited on ‎07-28-2019 07:12 AM by Retired

HP Recommended

I have an HP Officejet Pro 8720.  Black ink Cartridge needed to be changed.  I replaced it with an HP 952XL Cartridge and now I need the printhead cleaned.  It says documents need to be printed before I can clean the printhead.

It keeps sending me in a loop.  I do not have any documents in the print queue and I even stopped the print spooler and restarted to clear things.  How do I resolve this???

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