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‎07-26-2019 05:28 AM - edited ‎07-26-2019 06:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Dear all,

 

 we are facing more and more boot issues with EliteBook 8xx G4 / G5 series devices (and x360 1020 / 1030 G2 and G3).  

After installing Windows Updates, on next reboot devices won´t boot properly anymore. There is just the HP SurStart Logo and the Windows "Circle of Death" . We have some Workarounds in place already, but so far no root cause have been found for that issue. It´s not happening on all device but the tickets increase.

Is someone out there experiencing similar issues ? Any recommendations from HP ?  Would be great to exchange some knowledge . Thx in advance and

BR

Adrian

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