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‎07-28-2019 03:06 AM

HP Recommended
Product: HP OMEN - 15-ax008tx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I am attempting to update to update 1903 as Windows notes that "You're currently running a version of windows that's nearing the end of support." I am currently on 1803. However, I received an error dialog related to Intel Rapid Storage Technology and a link to this MS article: https://support.microsoft.com/en-us/help/4514156/updating-to-windows-10-version-1903-on-devices-with...

The error dialog I have is the same as in that link.

On HP's product support page, the storage driver hasn't been updated since 2016.

https://support.hp.com/au-en/drivers/selfservice/omen-by-hp-15-ax000-laptop-pc-series/10862325/model...

 

I have downloaded and installed the driver (SetupRST.exe) that the above MS article links to, but the update is still unable to go through. I tried both the exact version that MS links to, 15.9.6.1044 and the latest, 17.5.1.1021, but neither works.

 

I found the file that the error dialog seems to be referring to in the location:

C:\Windows\System32\drivers\iaStorA.sys

But the version listed on that is 15.2.0.1020, not the versions that I tried to install. I suspect that this means that I need a HP provided version of Intel RST, but as noted above, it doesn't seem to exist.

 

Any help would be appreciated. Thanks.

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