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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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07-29-2019 10:16 PM
Hi,
My HP Smart Tank Wireless 450 printer has recently started to print lines twice, as in overlapping the same line. It seems to print plain word documents fine but as soon as I try and print anything with lines, images, boxes etc on it, it will print it all double and blurred. It also only prints 1 page (the back page) and then comes up with an error as if there is a paper jam when there isn't. Again when it is a plain word document with only letters on the document it prints out clear and fine and all pages print with no errors or paper jam message. It is only happening with any documents that have anything more then just letters on it.
I have gone through the settings and completed the alignment and cleaning of the printer however it is still continuing to do it. Ive also tried unplugging everything and pulling out the ink cartridges and put them back in but still it is continuing to happen.
Can someone please suggest anything else to fix this problem?
Thanks