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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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macOS 10.13 High Sierra

I bought today a HP envy 5032 all in one printer.

I have now set it up as instructed to print via usb from my mac.

It will not print in colour, just black and white. In the print menu there is only black and white, no colour.

I have checked everything several times and downloaded the software five times, to no avail.

I am not very impressed!

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