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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Officejet 7610

My 7610 either didn't include the SETUP cartridges or they were thrown away accidentally with the box.  Either way I can't get past the screen saying to insert SETUP cartridges so I can print.  I also don't have the box to return it to the vendor.  How can I either bypass this or procure a SETUP cartridge that I can use for the initial setup?  Below was a reply from another post that leads me to believe I need a new setup cartridge and HP is the only place to get one.  Thanks

 

"The message 'Use SETUP Cartridges' displays on the printer control panel or computer, and the printer does not print.

The SETUP ink cartridges that came with the printer must be used to set up the printer for the first time. SETUP ink cartridges are specially designed to set up and calibrate ink levels on a new HP printer or a replacement printhead kit. SETUP ink cartridges cannot be purchased from retailers. If the printer came without SETUP ink cartridges, return it to the retailer. You cannot reuse SETUP ink cartridges to set up a new printer or a replacement printhead."

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