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Hello, a coworker of the company I work for left and forgot to provide us the PIN code to access  her account information on the printer. When the new admin sends out a fax, it has the name of the old admin on the fax. We cannot change this because the admin that left was the sole owner of this printer and put a PIN code on the machine. I need to reset this machine in full so it clears out that profile and any other existing profiles.

 

Is there a button combination on the physical printer I have to press or a secret menu on the printer screen?

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