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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-15-2019 01:54 AM
HP Recommended
Product: HP ENVY x360 Convertible 15-bp1xx
Operating System: Microsoft Windows 10 (64-bit)
Hp Envy Laptop screen will go to sleep after delay as instructed, most of the time it will wake back up when touch screen touched or keyboard or mouse touched/moved. sometimes it will not wake up no matter what. The harddrive is still spinning, keyboard lights are on but screen wont light back up. the only fix is to hold the power button in until it turns off and then turn it back on.
Who Me Too'd this topic
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