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Moggo
Level 1
13 11 0 0
Flag Post
HP Recommended
Envy 5640
macOS 10.13 High Sierra

Could anyone help with this conundrum please?

 

Remove and reinstall the indicated ink cartridge...

Its not happened before.  I’ve tried reinstalling, various ways to turn the printer on and off and had a look at the terminals. All to no avail. 

The printer cartridge had been working perfectly up to now. Unfortunately I don’t have a spare. 

Please could you assist in this matter. 

Also, as it’s the colour cartridge which is playing up, will I be able to print monochrome documents?

Thanks, Richard. 

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