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CharlieMoon
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Solved!

Unable to print in colour

HP Envy 4523
Microsoft Windows 10 (64-bit)

I have been unable to print in colour from Word or Excel or a web browser.

 

I have deleted and reinstalled the printer and driver several times. I have used the HP Print and Scan Doctor.

 

I can't see any option from the printer properties menu to change the colour settings.

 

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