cancel
Showing results for 
Search instead for 
Did you mean: 
hsaru
Level 1
2 1 1 0
Flag Post
HP Recommended

Hi 

I have cancelled my instant ink and CHANGED MY PRINTER CARTRIDGE and now cannot print anything.  

 

I am not using instant ink cartridges and have sent them back to HP.  The Instant Ink page confirms that I have left.  The printer webpage confirms that I am using new cartridges and recognises them.  I am using a HP-ENVY 5530 and the correct 61 cartridges. 

 

Immediately after I cancelled and replaced the cartridge, the printer will not print.  All the lights on the printer are flashing and when I try to print, everything simply says there is an error.  Given that I have just spent $50 on cartridges, I am very frustrated.

 

Any suggestions?
Many thanks

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation