08-31-2019 06:01 PM - last edited on 10-13-2019 10:32 AM by Jacky-D
I have cancelled my instant ink and CHANGED MY PRINTER CARTRIDGE and now cannot print anything.
I am not using instant ink cartridges and have sent them back to HP. The Instant Ink page confirms that I have left. The printer webpage confirms that I am using new cartridges and recognises them. I am using a HP-ENVY 5530 and the correct 61 cartridges.
Immediately after I cancelled and replaced the cartridge, the printer will not print. All the lights on the printer are flashing and when I try to print, everything simply says there is an error. Given that I have just spent $50 on cartridges, I am very frustrated.
Solved! Go to Solution.