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HP Envy x360 (15m-cp0012dx)
Microsoft Windows 10 (64-bit)

Does anyone know where a more full detailed spec guide for the 15m-cp0012dx variant of the HP Envy x360 series is?  It comes with 8GB of RAM and I'm seeing mixed comments about what exactly it will support up to.

 

Specifically the Crucial site (where it seems HP customers are frequently pointed) is selling a 32GB (16x2) kit claiming it's "compatible" with this specific model, as well as the Ryzen 7 spec page stating the 2700U should support 32GB, however the community boards here seem to have responses of people saying it maxes out at 16GB.

The main document page I keep getting lead to via searching (https://support.hp.com/us-en/document/c06017678) doesn't give any details on maximum, but I would assume it should be 32 since that's what the CPU maximum is correct?

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