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HP Envy 750

Every time I open up my desktop it makes me select a new language for my keyboard, then takes me to a “Choose an option” page where the 2 options are “Troubleshoot - reset your PC or see advanced options” or “Turn off your PC”


When I click “Troubleshoot” it takes me to a page with six new options.


System restore-

Use a restore point recorded on your pc to restore windows


Startup Repair-

Fix problems that keep Windows from loading 


Go back to the previous version


System Image Recovery-

Recover Windows using a specific system image file 


Command Prompt-

Use the command prompt for advanced troubleshooting 


UEFI Firmware settings-

change settings in your PC’s UEFI firmware


When I try system restore it greets me with a little error window saying “To use system restore you must specify which windows installation to restore.”... “restart this computer, and then select system restore” I’ve reset the PC twice with no luck on this option. (Greeted by the same message)


I’ve also tried the Startup Repair option, it diagnoses the problems and switches to attempting to fix the problems but then greets me with “Startup repair couldn’t repair your PC- Press “advanced options” to try other options to repair your PC or “Shut Down” to turn off your PC Log file:







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