Showing results for 
Search instead for 
Did you mean: 
New member
4 3 0 0
Flag Post
HP Recommended

Laptop does not shut down

HP Spectre x360 - 13-4108na
Microsoft Windows 10 (64-bit)

I have the HP Spectre x360 - 13-4108na and my laptop does not shut down.

When I click on 'shut down', it starts back up after a few seconds.


My drivers and the BIOS are fully up to date using HP Support Assistant. My Windows 10 is fully updated to v1903.


I have tried disabling fast start up, hibernate,  etc. I have even reset Windows (keep files option), and still nothing.


I have spent days googling what might be the issue, but nothing worked.


Any help would be appreciated.



Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation