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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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09-14-2019 02:12 PM
HP Recommended
Product: OfficeJet 8620
Operating System: Microsoft Windows 10 (64-bit)
Printer is connected to wireless network. Still prints over the network. It quit connecting to instant ink and gave the reconnect error message. It would not reconnect when told to connect. Went to HP support KB and started a process by disabling web services. Web services will not reenable now. Everything else with the printer seems fine. have power cycled everything. Printer and computer talk and print fine. Other systems on the net print just fine.
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