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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-15-2019 04:15 PM
HP Recommended
Product: HP8170 All-in-One printer
HP8710 printer has error code after software update. Error code B89F8384. Have powered off the machine for 3 minutes, held the power button down as was described in other community posts. When the printer is powered back on I just have a blue screen with the error code. The print heads don't move and the scanner bed doesn't light up when powering on.
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