09-16-2019 05:10 PM
I bought the HP Envy x360 at the end of 2017 (September or October), so the warranty has ended. Today I heard a click or crack. I see that the hinge is pulling apart the body of the device, around the corner of the screen. I picked this laptop because I thought it would be durable for simple desk usage, considering it was made to be flipped into a tablet when needed (I do not use it in that manner, I open and close the laptop as it sits on my desk, and that is the extent of mobility for this laptop).
After opening and closing the laptop, I can see that the body of the laptop is splitting apart at the hinge. I asked on Twitter what my options were and they sent me here. Can the laptop be fixed, or do I just have to buy a new one?