• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎09-19-2019 04:14 PM

HP Recommended
Product: Omen Obelisk
Operating System: Microsoft Windows 10 (64-bit)

clipboard_image_0.pngI was playing a few different competitive games and some more relaxed games and noticed some extreme lag(not great for the more competitive games). I have been able to narrow it down to my Obelisk and it's connection to our router (XFinity Arris router). The ping will stay fairly consistent at ~30ms, but will at random(usually within a minute of each other) spike upwards of 3,000ms. I have tried updating drivers, restarting PC and router at home, I have run ping tests from other machines in the house and none else had this issue, I did also ping my machine from another machine, but every connection timed out between the two even though I had been able to ping this other machine from my Obelisk. I noticed this occurring after after an HP BIOS update. Any help is appreciated, thanks.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.