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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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10-16-2019 12:04 PM - edited 10-16-2019 12:17 PM
HP Recommended
Product: HP OfficeJet 6950
It has been scanning using HP Easy Scan from the flatbed since I bought it - now all of a sudden when I try to scan it comes up with an error saying I need to load the automatic document feeder, but I don't want to scan this way.
Im not sure how the settings were changed in the first place - could have been my toddler daughter playing with the touch screen buttons - but I can't find where to change the settings. Ive had a search through HP Utility settings but can't find any option to change it back. Anyone know how to solve this? Thanks!
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