10-23-2019 01:44 PM
Had notification of Firmware update version 1925 so I started to download and it said: A separate installer will be launched.
The next screen told me to select the printer to update. I wasn't sure it was mine - Host name HP939065, Version PALFAPPXN003.1931B.00. Status said 'Not applicable'. I couldn't select it or click update.
Since then strange things have been happening - sometimes not printing, messages saying the door is open and cannot print, etc. I feel the update was half done. Any suggestions?