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carolgodfrey
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HP Recommended

Firmware update version 1925

Envy Photo Printer 7134
Microsoft Windows 10 (64-bit)

Had notification of Firmware update version 1925 so I started to download and it said: A separate installer will be launched.

 

The next screen told me to select the printer to update.  I wasn't sure it was mine - Host name HP939065, Version PALFAPPXN003.1931B.00.  Status said 'Not applicable'.   I couldn't select it or click update.

 

Since then strange things have been happening - sometimes not printing, messages saying the door is open and cannot print, etc.  I feel the update was half done.  Any suggestions?

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