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HP Recommended
HP Envy 5646
Microsoft Windows 10 (32-bit)

The latest HP supplied cartridges for my Envy 5646 constantly throw up an error message/ pop ups on the printer screen causing no printing. I have done all HP suggested mechanical fixes such as removing and reinstalling cartridges, realigning and cleaning heads etc. Plus I've tried all the automated fixes from HP I could find online, wasting at least 5 hours of my time. The Issue isn't mechanical as it prints well for a short time then throwing up another error pop up message again. Prior to these new cartridges all worked very well and HP Smart Doctor worked well on other minor issues I've had with my. The printer is only 20 months old and currently can't print anything reliably with the HP ink I've paid for. Having cleaned and realigned the printing heads so often as is suggested by HP virtual help solutions I've now completely wasted what were new cartridges. What is the software issue causing this HP printing hiatus wasting hours of my precious life?

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