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‎10-31-2019 03:36 PM

HP Recommended
Product: HP LaserJet 200 colorMFP M276nw
Operating System: Android 9.0 Pie

I receive the below error message on my Android phone in the HP Smart app. This error does not occur anywhere else, i.e. web portal, printing from computer, etc.

 

A change in Printer certificate was detected. Do you want to accept the new certificate?

 

I click 'OK', and it continues to appear. I have deleted the app data, uninstalled and re-installed the app; the app is not monitored by security. I have power cycled the printer (turned it off and removed power cord for 2 mins), and power cycled computer.

 

Suggestions, other than clean boot PC, repair install, or hard reset phone?

 

Printer: HP LaserJet 200 colorMFP M276nw

Android OS: Pie

Windows OS: 10 Pro x64 1903

 

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