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‎11-08-2019 08:53 AM - edited ‎11-08-2019 08:57 AM

HP Recommended
Product: W5A12AA
Operating System: macOS 10.15 Catalina

Hello!

 

We are seeing several users who can display, but not charge their MacBook Pro's after upgrading to Catalina. The battery icon shows "Plugged in, not charging". We've confirmed this issue is reproducible when going to another HP ENVY 27 display. If we plug in a machine running Mojave it can charge fine on all 4 displays we've tried.

 

Computer Model affected:

13-inch Retina MacBook Pro (Mid 2017)

 

We have a couple of other LG 4K displays that do not appear to be affected, so it does seem to be isolated to these HP displays.

 

Has anyone else had similar or different experiences?

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